Terms and conditions
Below you will find the terms and conditions for purchases made in our e-commerce store at hestragloves.com
TERMS AND CONDITIONS
Effective Date: February 27, 2026
Last Updated: February 27, 2026
Introduction
These Terms and Conditions (“Terms”) govern your access to and use of the website
https://www.hestrapro.us/ (the “Site”), operated by Hestra Gloves, LLC (“Hestra,” “Company,” “we,” “us,” or “our”).
By accessing or using the Site or purchasing products, you agree to be bound by these Terms.
If you do not agree, you may not use the Site.
1. Eligibility
You must be at least 18 years old to use this Site or make purchases.
By using the Site, you represent that you are legally capable of entering into binding contracts.
2. Account Registration
If you create an account, you agree to provide accurate information and maintain the confidentiality of your login credentials. You are responsible for all activity under your account. We reserve the right to suspend or terminate accounts at our discretion.
3. Products and Orders
We strive to ensure product descriptions and pricing are accurate but do not guarantee they are error-free.
We reserve the right to correct errors, refuse orders, limit quantities, or discontinue products at any time.
Order confirmations do not constitute acceptance. We may cancel or refuse any order.
4. Pricing and Payment
All prices are listed in U.S. Dollars. Taxes and shipping fees may apply. Payment must be received prior to shipment. We reserve the right to modify pricing without notice.
5. Shipping and Risk of Loss
Shipping timelines are estimates only. Risk of loss transfers upon delivery to the carrier. We are not responsible for shipping delays beyond our control.
6. RETURNS AND REFUND POLICY
Return Eligibility:
Products may be returned within 30 days of delivery, provided they are unused, unworn, and in original packaging.
Non-Returnable Items:
- Final sale items
- Gift cards
- Customized or special-order products
- Items showing signs of wear or damage
Return Process:
To initiate a return, contact cs@hestrausa.com with your order number.
Customers are responsible for return shipping unless the return is due to our error.
Refunds:
Approved refunds will be issued to the original payment method.
Shipping charges are non-refundable unless required by law.
Exchanges:
Exchanges are subject to product availability.
Damaged or Defective Products:
If you receive a defective or damaged product, contact us within 7 days of delivery.
7. Intellectual Property
All content on the Site including logos, trademarks, images, text, and designs is the property of Hestra Gloves, LLC and protected by intellectual property laws.
Unauthorized use is prohibited.
8. Prohibited Uses
You agree not to use the Site for unlawful purposes, attempt unauthorized access, transmit malware, or interfere with site functionality.
9. Disclaimer of Warranties
THE SITE AND PRODUCTS ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, HESTRA GLOVES, LLC SHALL NOT BE LIABLE FOR INDIRECT OR CONSEQUENTIAL DAMAGES. TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM.
11. Indemnification
You agree to indemnify and hold harmless Hestra Gloves, LLC from any claims arising from your violation of these Terms or misuse of the Site.
12. Governing Law
These Terms are governed by the laws of the state in which Hestra Gloves, LLC maintains its principal place of business.
13. Dispute Resolution
Any dispute shall be resolved through binding arbitration on an individual basis, unless otherwise prohibited by law. Class actions are waived.
14. Changes to Terms
We may update these Terms at any time. Continued use of the Site constitutes acceptance of the updated Terms.
15. Contact Information
Hestra Gloves, LLC
Email: cs@hestrausa.com
Mail: Hestra Gloves, LLC
12425 W. 54th DR
Arvada, CO 80002-1920